An evaluation of online digital platform in facilitating recruitment in non-governmental organisation in Lusaka :a case of john snow health Zambia.

This study evaluated the efficacy of online digital platforms in facilitating recruitment within a non governmental organization (NGO) in Lusaka, focusing on John Snow Health Zambia (JSH-Z). Through a qualitative approach aligned with interpretivist principles, 92 JSH-Z employees were surveyed to assess awareness levels, explore existing policies, and identify challenges related to online recruitment. The findings revealed a significant level of staff awareness regarding the online
recruitment platforms utilized by JSH-Z, indicating effective communication and training initiatives. However, perceptions of policy effectiveness varied among respondents, suggesting areas for improvement and implementation challenges. The study recommends future longitudinal research to track the evolution of online recruitment practices at JSH-Z and comparative analyses with similar NGOs to identify best practices and areas for enhancement. This study contributes to the
understanding of recruitment effectiveness, particularly within the context of NGOs, and highlights the importance of continual evaluation and improvement in utilizing online platforms for talent acquisition.